001 | The Culture Crisis Killing Your Team and How to Fix It
Want to join us? Join the restaurant leaders reading The Shift. In the world of hospitality, your team culture is everything. It impacts employee satisfaction, guest experiences, and every other intricacy leading to the overall success or failure of your business. And yet, far too many restaurants are grappling with a culture crisis. A toxic work environment that leads to high turnover, disengaged staff, and poor customer service. To be clear, the culture crisis isn’t always obvious. It can...